FAQs About RimTyme Custom Wheels And Tires
Where are your RimTyme stores located?
RimTyme has locations across the U.S. The franchise owner of this website has TEN LOCATIONS across Georgia, North Carolina, and the Commonwealth of Virginia. In Georgia, we're located in Jonesboro, Stone Mountain, and Lithia Springs. In North Carolina, we're located in Spring Lake, Durham, Charlotte, and Winston-Salem. In Virginia, we're located in Hampton, Colonial Heights, and Richmond. For a complete list of all RimTyme locations visit rimtyme.com
What are your hours?
Fri 9am - 8pm
Sat 9am - 7pm
Sun 10am - 5pm
Most of our competitors open at 10am and are closed on Sundays. We want to be here when you need us the most. We open earlier and stay open 7 days a week!
How big are your showrooms?
Our showrooms range from 4,000 to 12,000 square feet. We only carry full sets, not displays! Odds are we have what you’re looking for. If not, with over 150 vendor relationships, we can probably get it for you.
Do you ship your product?
What is Lease-To-Own?
For many people, coming up with large sums of money to purchase a product can be difficult. However, for others, credit issues may hinder them from getting what they need. In these instances, leasing to own may be the best option. When leasing to own wheels and tires, renters pay a certain amount to use the product. Payments can be set up weekly, bi-weekly, or monthly. At any time the renter has the option to buy the product. Yet, just as important, at any time the renter has the option to return the product. The renter is under no obligation and can return their lease-to-own wheels at any time.
Do I have to Lease-To-Own to do business with RimTyme?
What size RIMS do you carry on your showroom floor?
We carry 18 inch, 20 inch, 22 inch, 24 inch, and 26 inch rims on all of our showroom floors. Anything over 26 inch would be a special order. We don’t lease-to-own rims smaller than 18 inches. We can get rims smaller than 18 inches, but it would be a special order and would need to be paid in full at the time of the order.
What size TIRES do you carry on your showroom floor?
Do you sell factory wheels?
Do you sell center caps?
Does RimTyme carry full sets or do I have to order it and wait?
We ONLY carry FULL SETS of wheels on our floor, NOT displays! We don’t hang a bunch of displays on the wall and call ourselves a rim shop. At RimTyme you don’t have to order it and wait. We have it ready to install TODAY! We are packed wall to wall with 18” to 26” rims AND tires in-stock! If for some reason we don’t have what you're looking for, we can order it! Come check us out!
Do you lease tires too?
Do I have to get rims from you if I only need tires?
Do I need to schedule an appointment?
No appointments are necessary. Visit any of our RimTyme locations and we’ll be happy to help you find the right look for your vehicle. Then we'll get you installed the same day for in-stock inventory.
Do you do wheel repair?
RimTyme customers who are leasing and have a problem with their wheel should first bring the wheel to us for an evaluation. If it is repairable we will source locally to have the wheel repaired. For the general public, we recommend you Google “Wheel Repair” in the city where you reside for all your available options.
Do you offer FREE installation?
Do you offer FREE rotation and balance on the products you sell?
Yes, in order to extend the useful life of your tires it's recommended you have this done every other oil change or every 6,000 miles. At RimTyme we offer FREE rotation and balance for the life of our product.
Do you offer FREE tire repair on the products you sell?
What are my payment options at RimTyme?
Do you offer any discounts for customers who aren't interested in leasing to own?
Yes, we do. Pay for your product in full and receive an instant 20% off savings.
How much money do I need to get started?
You only need your first week’s rental payment for any in-stock merchandise to get started! On average that falls between $35 and $70/wk for sizes 18" to 22".
What can I expect my weekly rental payments to be?
26" 75 to $100/wk
* If you don't get both rims and tires and you just need one or the other, you can expect those weekly amounts to be approximately half.
What are the benefits of leasing to own?
For many customers, having the freedom to swap out their wheels is important. Renters are able to switch out their wheels, if they're unhappy with their selection, within the first few weeks of their agreement. Renters are also able to Trade-In or Trade-Up their RIMS at any time and will receive 25% of the rent they paid into their previous wheel and tire package towards their next package. (Rims must be in great shape, no bends or damage, with all center caps and screws.) Leasing to own can also be advantageous for customers who do not immediately have the funds available to pay the cash price today. By leasing, they are still able to use the product today, even though they are not able to pay in full today, and with very little money out of pocket. In essence, you are able to try it before you buy it.
How is RimTyme different from other wheel and tire stores? We can say with confidence we have the most competitive prices in town. To prove it, we will meet or beat any rental competitors' advertised price on the exact same product by 10%. We also just recently rolled out our new 20% instant savings discount for customers who want to pay in full versus leasing to own. For those who do want the option to lease-to-own, you're able to pick the payment plan that works for you. You, the customer, decide what works for your budget. We give you the tools necessary to succeed. We even show you the math to be successful. The decisions are left up to you.
What is your “Buy with Confidence” guarantee?
At most wheel and tire stores once the product is mounted to the tires – you own it and there are no returns or exchanges. At RimTyme we want you to LOVE your new wheels, and if you don’t, you can return them within 7 days for a refund. Returned wheels must be in excellent condition with no signs of wear and tear. A full refund will be issued minus a 15% restocking fee. Any special order and/or processing fees involved are non-refundable After 7 days from receipt all-cash sales are final. Offer not valid on Manager's Special and Deep Discounted wheelsets.
What if I find the exact same product advertised with another rental company for less?
How do lease-to-own payments differ from credit payments?
Lease-to-own payments differ from credit payments because you don’t incur any debt in lease-to-own. There’s no obligation to make the next payment. You can return the product at any time and for any reason without penalty. With credit, you have to be approved to get credit. When you purchase an item with credit, you’re legally obligated to make your payments until your account is paid in full. In lease-to-own transactions, you are NOT legally obligated to own the product. The whole point of lease-to-own is the flexibility of not having to own the product if you don’t want to. You lease with an OPTION to own, not an obligation. No credit is extended in lease-to-own, removing legal liability if you want to return the product. What IS similar with lease-to-own payments and credit payments is the faster you pay off your product the lower your final cost will be. With both credit and lease-to-own payments, you can pay off your account balance at any time during the transaction and save money off your total balance.
What documentation do I need to bring with me to lease-to-own?
Do I have to pass a credit check in order to qualify for lease-to-own?
There are no credit checks at RimTyme. No credit, bad credit, it doesn’t matter. How do we let BRAND NEW rims and tires go out the door with very little money down, and NOT run credit checks? It’s because you can return your lease-to-own wheels and tires at any time. You’re never locked into a contract! We’ll clean the wheels and put them back on our floor, then pass that savings on to someone else. We have a constantly changing inventory of wheels to choose from. New, used, never been mounted, pre-mounted, it doesn't matter. You name it, we have it! After we verify the documentation you give us proving you are who you say you are, YOU ARE APPROVED!
How far away can I live and still qualify for lease-to-own?
Can I exchange my lease-to-own wheels?
How does your Trade-In Program work?
RimTyme customers like to change their wheels like changing their socks. We are flexible and work with our customers on a daily basis getting them what they want. For more detailed information about our Trade-In program visit here.
Are all-cash sales final?
No. At RimTyme we want you to LOVE your new wheels, and if you don’t, you can return them within 7 days for a refund. Returned wheels must be in excellent condition with no signs of wear and tear. A full refund will be issued minus a 15% restocking fee. Any special order and/or processing fees involved are non-refundable. After 7 days from receipt, all-cash sales are final. Offer not valid on Manager's Special and Deep Discounted wheelsets.
Do you offer Lay-A-Way? Why would someone want Lay-A-Way?
Do you offer a Referral Program?
Yes! Sign up today to be a part of our Referral Program. Bring us a new customer and when they make their 3rd payment, we give YOU a week FREE! There is no limit to the number of friends you can refer. Now, that’s easy money!
Do you offer an incentive for returning customers?
Yes! When you pay off your lease-to-own agreement at RimTyme we will give you the first two weeks on your next agreement for FREE, and with NO MONEY DOWN! We know you and we want you back! The next time you need new rims or tires, the first two weeks are on us!
Do you offer a 30 Day Hold or a similar program?
How does your wheel visualizer work?
Seeing which style rims you like best for your ride is easy. Pick your car or truck from the drop-down menu of choices. Change the color on your ride to match your own. Start slapping on different style wheels. Submit a quote request for your favorites and someone will get back to you with pricing. It is, however, always best to visit one of our locations in person. We might have some of your favorites already on our floor. If not, and they're available from the vendor, we can get them for you. Check-out our visualizer here.
How can I get the most out of your Gallery?
We broke our Gallery into categories to make searching simple. Do you want to only see 24 inch wheel images? Select 24" from the Wheel Size category. Do you have a red vehicle and want to know what other people with red vehicles picked out? Select the color red from the Vehicle Color category. Or maybe you have a Dodge Challenger and that's all you want to see. It's easy! Select a Dodge Challenger from the Vehicle/Make/Model category. For best viewing, it's best to only choose two categories at a time. The possibilities are endless.
How is your Gallery different from your competitor's Gallery?
While our competitors fill their gallery with slick, professionally taken images from various wheel vendors, we only show real customer photos. If you see a picture in our gallery you know it was taken after we completed an install on a real customer's ride. Our gallery shows thousands of examples of what YOUR ride could look like when you choose RimTyme! Also, if you see something you like in our customer gallery we will probably have it in stock, or we can get it within a few days. As items become unavailable we remove them from our gallery.
If I search for a particular wheel brand in your GALLERY and it's not there, does it mean you don't carry them or can't get them?
Our gallery, though quite extensive and growing every week, only scratches the surface of our installations done each day. The GALLERY is meant to inspire you with great ideas. Every picture you see is an installation from one of our Rimtyme locations. Unfortunately, we can't upload every install. If you have a particular wheel brand you're interested in please call your local RimTyme location for availability and pricing.
If I see something I like in one of your virtual tours will it still be on your floor?
We schedule virtual tours of our stores once every two years. The date of each virtual tour differs by location. The purpose of the virtual tour is to give you an idea of what to expect at each of our locations. Our inventory changes weekly, sometimes daily. Therefore, what you see on the virtual tour might not still be on our floor, but could be ordered for you as long as it hasn’t been discontinued by the vendor.
Do you charge to transfer my TPMS sensors?
We charge $80 to transfer and reprogram your TPMS sensors into your next set of wheels.
Do you carry Off-Road wheels and tires?
Do you carry colored wheels?
Do you have discounted sets on your floor?
18” Manager's Specials and Deep Discounts = $35/wk
20” Manager’s Specials and Deep Discounts = $45/wk
22” Manager’s Specials and Deep Discounts = $55/wk
24” Manager’s Specials and Deep Discounts = $65/wk
26" Manager's Specials and Deep Discount = $75/wk
Do you have used tires? If so, how much are they?
The answer is yes. We do have used tires as well as new tires, but maybe you don’t need used tires. Maybe you can afford BRAND NEW tires and you don’t even realize it. You can lease-to-own a set of BRAND NEW tires starting at $20 per week depending on the size. If you have a problem with your lease-to-own tires, we will repair them for free or pass the manufacturer’s warranty on to you for replacement.
How long will you hold my factory tires and rims before you dispose of them?
We’ll hold your factory tires and rims for no more than three days. After three days your factories will be disposed of in order to make room in our bays. You MUST pick them up within three days!
If I lease-to-own rims and tires from RimTyme why should I keep my factories?
Ownership of RimTyme’s product belongs 100% to RimTyme until you make your final payment. For this reason, it’s wise to keep your factories. If you decide to return our product you’ll need your factories put back on your vehicle. If you have your factories readily available and bring them back to our store location, we will put them back on your vehicle free of charge. If TPMS sensors are involved there would be an $80 charge to swap and reprogram the sensors back to your factories.
Why should I sign up to pay my account online?
Are you hiring?
We are constantly looking for qualified individuals to join our team. If you are automotive minded with management experience in the automotive field, to include custom wheels and tires, WE ARE LOOKING FOR YOU! If you speak TIRE we want to speak with YOU! Please visit our CAREER page. Your information will go directly to the owner of the company. Please give details of your automotive experience. We look forward to hearing from you.