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FAQs

Where are your RimTyme stores located? This website deals with ten locations across Georgia, North Carolina, and the Commonwealth of Virginia. In Georgia we are located in Jonesboro, Stone Mountain and Lithia Springs. In North Carolina we are located in Spring Lake, Durham, Charlotte, and Winston-Salem. In Virginia we are located in Hampton, Colonial Heights and Richmond. For a complete list of all RimTyme locations visit rimtyme.com

What are your hours? Mon - Thurs 9a - 7p, Fri 9a - 8p, Sat 9a - 7p, Sun 10a - 5p. Most of our competitors open at 10am and are closed on Sundays. We want to be here when you need us so we open earlier and stay open on Sundays!


How big are your showrooms? Our showrooms range from 4,000 to 12,000 square feet. To get a better feel for the location near you please go to that location page on this website and take their virtual tour. We carry only full sets, not displays! Odds are we have what you’re looking for. If we don’t, we can get it for you!

Do you ship your product? We do not ship product. Our locations are brick and mortar stores, not online ecommerce. Please come see us in person at any of our ten locations.


What is Lease-To-Own? For many, coming up with large sums of money to purchase product can be difficult. For others, credit issues may hinder them from getting what they need. In these instances, leasing to own may be the best option. When leasing to own wheels and tires, renters pay a certain amount to use the product. Payments can be set up weekly, bi-weekly, or monthly. At any time the renter has the option to buy the product. Yet, just as important, at any time the renter has the option to return the product. The renter is under no obligation and can return their lease-to-own wheels at any time.

Do I have to Lease-To-Own to do business with RimTyme? We encourage you to take advantage of our everyday low cash prices. You are under no obligation to lease-to-own. It is an option that may or may not suit your needs. If you do lease-to-own we encourage you to pay off your account with payment options to suit your budget. The decision is up to you.


What size RIMS do you carry on your showroom floor? We carry 18 inch, 20 inch, 22 inch, 24 inch, and 26 inch rims on all of our showroom floors. Anything over 26 inch would be a special order. We don’t lease-to-own rims smaller than 18 inch. We can get rims smaller than 18 inch, but it would be a special order and would need to be paid in full at the time of the order.

What size TIRES do you carry on your showroom floor? We carry all the appropriate sizes to fit our in-stock rim selection, which includes off-road tires. We can order factory tires per the specific need of the customer. Often they are delivered from a local warehouse the same day.

Do you sell factory wheels? We do not sell factory wheels. We recommend you see your local auto dealer.

Do you sell center caps? We do not sell center caps. We recommend you try centercapsdirect.com They are an excellent source for most all center caps.


Does RimTyme carry full sets or do I have to order it and wait?
We ONLY carry FULL SETS of wheels on our floor, NOT displays! We don’t hang a bunch of displays on the wall and call ourselves a rim shop. At RimTyme you don’t have to order it and wait. We have it ready to install TODAY! We are packed wall to wall with 18” to 26” rims AND tires in-stock! If for some reason we don’t have what you're looking for, we can order it! Come check us out!

Do you lease tires too? The answer is YES. We have full sets of rims on our showroom floor and we have hundreds of tires in stock as well. In addition, we have access to all the top name brand passenger tires. If we don’t have what you are looking for in stock we can usually get it from a local warehouse the same day.

Do I have to get rims from you if I only need tires? We have thousands of customers who only lease tires. We aren’t just a rim shop. We’re a tire store too. If you’re not interested in rims, don’t worry! We rent “just tires” all day long. We do it every day. FREE Service, FREE Installation, FREE Balance and Rotation. Did you even know you could rent tires? Well you can! It’s that easy at RimTyme!


Do I need to schedule an appointment? No appointments are necessary. Visit any of our RimTyme locations and we’ll be happy to help you find the right look for your vehicle. Then we'll get you installed the same day for in-stock inventory.

Do you do wheel repair? RimTyme customers who are leasing and have a problem with their wheel should first bring the wheel to us for an evaluation. If it is repairable we will source locally to have the wheel repaired. For the general public we recommend you Google “Wheel Repair” in the city where you reside for all your available options.

Do you offer FREE installation? At RimTyme we offer FREE installation, FREE rotation and balance, and FREE locks and lugs. We offer this on ALL of our installations, no matter if it’s a cash sale or a lease-to-own agreement. If you go to a traditional rim shop and pay in full for your product, you are going to pay for your installation. We don’t do that here at RimTyme. So pay in full today, or lease-to-own. Your install is FREE!!


Do you offer FREE rotation and balance on the products you sell? Yes, in order to extend the useful life of your tires it's recommended you have this done every other oil change or every 6,000 miles. At RimTyme we offer FREE rotation and balance for the life of our product.

Do you offer FREE tire repair on the products you sell? If you are in need of tire repair on tires you purchased from us and it’s repairable, we’ll repair it for FREE! If it’s not repairable we will pass the manufacturer’s warranty on to you for replacement. This is just another benefit of doing business with RimTyme.

What are my payment options at RimTyme? We have many different payment options to choose from. Rent a wheel and tire package for low weekly, bi-weekly, or monthly rates and roll out today. Or if you don’t want to lease-to-own and you want to pay in full today, we have the lowest cash prices in the industry. Or maybe you fall in the middle and would like to take advantage of our new Ownership Options, where you pay out in 30, 60, 90 or 120 days. You can even pay on your account by texting in your payment or pay online from the comfort of your own home!


How do your “Quick Ownership Options” work? At RimTyme Custom Wheels we are changing the face of Rent-To-Own. Only at RimTyme will you get huge price breaks for paying out early. We have new “Ownership Options” that allow you to pay off your account in 30, 60, 90, or 120 days. Why is that important for our customers? Giving price breaks to our customers means the sooner they pay off their agreement, THE LESS THEY PAY! Our competition gives 90 or 120 days to pay a set price, but they don’t offer an incentive or any price breaks to pay out early. We do! We even show you the math to be successful in paying out early. No one else in the industry does that.

What is the difference between “Quick Ownership Options” and traditional lease-to-own? In both cases you are making weekly, bi-weekly, or monthly payments. Also, in both cases you need the proper documentation to start a lease agreement. The difference is in the amount of money and time needed to pay off your account. By taking advantage of our “Quick Ownership Options” you save money. The faster you pay out, the more money you save!


How much money do I need to get started?
You only need your first week’s rental payment for any in-stock merchandise to get started! On average that falls between $40 and $100 depending on the size wheel you want. If you want to pay a larger initial payment, that’s fine too. If we can, we’ll pay off some or all of your tires. That will cut your weekly or monthly payment amount in half. We want you to be successful at RimTyme. We even show you the math to do so. None of our competitors will do that.

What can I expect my weekly rental payments to be? The weekly rental rates for Rim AND Tire* packages, in most cases, (depending on store availability) are as follows:
18” $25 to $65/wk
20” $35 to $75/wk
22” $45 to $85/wk
24” $55 to $90/wk

* If you don't get both rims and tires and you just need one or the other, you can expect those weekly amounts to be approximately half.


What are the benefits of leasing to own? For many customers, having the freedom to swap out their wheels is important. All cash sales are final. Yet, renters are able to switch out their wheels, if they are unhappy with their selection, within the first few weeks of their agreement. Renters are also able to Trade-In or Trade-Up their RIMS at any time for 50% of the money they paid into them. (Rims must be in great shape, no bends or damage, with all center caps and screws.) Leasing to own can also be advantageous for customers who do not immediately have the funds available to pay the cash price today. By leasing, they are still able use the product today, even though they are not able to pay in full today, and with very little money out of pocket. In essence, you are able to try it before you buy it.

How is RimTyme different from other wheel and tire stores? We can say with confidence we have the most competitive prices in town. To prove it, we will meet or beat any rental competitors' advertised price on the exact same product by 10%. Also, our competitors might say you have 90 days or even 120 days to pay the “cash price” but the reality is their “cash price” is often up to 50% higher than ours. We also just recently rolled out our new Ownership Options Program. We now have fast payout programs that allow you to pay out in 30, 60, 90, or 120 Days. You, the customer, decide what works for your budget. We give you the tools necessary to succeed. We even show you the math to be successful. The decisions are left up to you.


How is RimTyme’s Cash Price different from their rental competitors’ Cash Price? Most of our rental competitors will offer a 90 day same as cash price. Some will even offer a 120 day same as cash price similar to ours. Pay close attention to those words…….SAME AS CASH!! They're telling you the cash price you pay TODAY and the price you can pay on the 120th day is the same price. How are we different? Our cash price you pay today is up to 50% less than our competitors' 120 Day Same as Cash Price. Compare OUR cash price with THEIR cash price and you decide. The choice is clear!

What if I find the exact same product advertised with another rental company for less? Bring us a copy of your current rental agreement with one of our rental competitors and we’ll beat their weekly price by 10% on the same merchandise, plus reduce your agreement by two months!


How do lease-to-own payments differ from credit payments? Lease-to-own payments differ from credit payments because you don’t incur any debt in lease-to-own. There’s no obligation to make the next payment. You can return the product at any time and for any reason without penalty. With credit, you have to be approved to get credit. When you purchase an item with credit, you’re legally obligated to make your payments until your account is paid in full. In lease-to-own transactions you are NOT legally obligated to own the product. The whole point of lease-to-own is the flexibility of not having to own the product if you don’t want to. You lease with an OPTION to own, not an obligation. No credit is extended in lease-to-own, removing legal liability if you want to return the product. What IS similar with lease-to-own payments and credit payments is the faster you pay off your product the lower your final cost will be. With both credit and lease-to-own payments, you can pay off your account balance at any time during the transaction and save money off your total balance. This is particularly the case with our 30, 60, 90, and 120 day early purchase payout incentives. The faster you pay off, the less money you pay!

What documentation do I need to bring with me to lease-to-own? At RimTyme Custom Wheels and Tires getting started is easy, and you don’t need credit. In most cases you just need to provide the following information in order to qualify to lease-to-own:
* Valid Driver’s License
* Valid Registration
* Proof of Current Vehicle Insurance
* Your Vehicle’s Title or Lien Holder’s Name and Address
* Most Recent Paycheck Stub
* Current Utility Bill Received at Your Home Address
* Four personal references; three of which must be family members.
The vehicle MUST be in your name! Bring the above items to one of our locations, fill out an order form, allow our staff to verify the information you have given us, and in minutes you qualify for rims and tires! If you don’t want to lease-to-own and you would rather pay in full for your product, you don’t need anything......except your money that is! Stop by and see us today!


Do I have to pass a credit check in order to qualify for lease-to-own?
There are no credit checks at RimTyme. No credit, bad credit, it doesn’t matter. How do we let BRAND NEW rims and tires go out the door with very little money down, and NOT run credit checks? It’s because you can return your lease-to-own wheels and tires at any time. You’re never locked into a contract! We’ll clean the wheels and put them back on our floor, then pass that savings on to someone else. We have a constantly changing inventory of wheels to choose from. New, used, never been mounted, pre-mounted, it doesn't matter. You name it, we have it! After we verify the documentation you give us proving you are who you say you are, YOU ARE APPROVED!

How far away can I live and still qualify for lease-to-own? You must live within 50 miles to qualify for our lease-to-own program. There is no limit on mileage for cash sales or our lay-a-way program. With our huge in-store selection of 18 inch to 26 inch wheels, we can’t be beat when it comes to available inventory ready to install today! Take a virtual tour of any of our 10 locations and judge for yourself if it’s worth the drive.

Can I exchange my lease-to-own wheels? Did you know that some of our rental competitors make you wait 90 days before you can exchange your lease-to-own wheels? At RimTyme we want you to love what you picked out. If you’re unhappy for any reason in the first few weeks of your rental agreement, you can exchange your lease-to-own wheels! You see, we think the first 90 days is the time to make you happy, not the time to make you wait for what you really want! Come see us and join the RimTyme family today!


How does your Trade-In Program work? RimTyme customers like to change their wheels like changing their socks. We are flexible and work with our customers on a daily basis getting them what they want. For more detailed information about our Trade-In program visit here.

Are all cash sales final? Yes, all cash sales are final. That is one of the advantages if you choose to lease-to-own. If you lease instead of pay in full, you can switch out your wheels in the first few weeks of your rental agreement if you are unhappy.

Do you offer Lay-A-Way? Why would someone want Lay-A-Way? We do offer a Lay-A-Way program. We give you 90 days to pay the Cash Today Price when you decide to Lay-A-Way. This has proven to be the best option for customers who live more than 50 miles away from one of our locations. In this scenario you are able to call in your payment. When your account is paid in full, we will install the wheels for you. The only two trips you need to make to the store are the day you select your product and the day you return for your install.


Do you offer a Referral Program?
Yes! Sign up today to be a part of our Referral Program. Bring us a new customer and when they make their 3rd payment, we give YOU a week FREE! There is no limit to the number of friends you can refer. Now, that’s easy money!

Do you offer an incentive for returning customers? Yes! When you pay off your lease-to-own agreement at RimTyme we will give you the first two weeks on your next agreement for FREE, and with NO MONEY DOWN! We know you and we want you back! The next time you need new rims or tires, the first two weeks are on us!

Do you offer a 30 Day Hold or similar program? If you fall on hard times, we’ll hold your product until you get back on your feet. If too much time has passed and your product is gone, we’ll find similar product and let you pick back up where you left off. We want to make it easy for you to come back to RimTyme!


How does your wheel visualizer work? Seeing which style rims you like best for your ride is easy. Pick your car or truck from the drop down menu of choices. Change the color on your ride to match your own. Start slapping on different style wheels. Write down your favorite model numbers and then head to one of our 10 locations. We might have some of your favorites already on our floor. If not, and they are available from the vendor, we can get them for you.Check-out our visualizer here.

How can I get the most out of your Gallery? We broke our Gallery into categories to make searching simple. Do you want to see only 24 inch wheel images? Select 24" from the drop down menu. Do you have a red truck and want to know what other people with a red truck picked out? Put the words "red truck" in the search bar. (Available colors to search are red, white, blue, gray, silver, tan, green, and yellow) Want to only see installations done in the Hampton location? Pick Hampton from the drop down menu. Do you only want to see Dodge Charger images? Put the words "Dodge Charger" in the search bar. How about a specific brand like Cavallo wheels? Put Cavallo in the search bar. The possibilities are endless.

How is your Gallery different from your competitor's Gallery? While our competitors fill their gallery with slick, professionally taken images from various wheel vendors........we only show real customer photos. If you see a picture in our gallery it was taken after we completed an install on a real customer's ride. Our gallery shows thousands of examples of what YOUR ride could look like when you choose RimTyme!

If I search for a particular wheel brand in your GALLERY and it's not there, does it mean you don't carry them or can't get them? Our gallery, though quite extensive and growing every week, only scratches the surface of our installations done each day. The GALLERY is meant to inspire you with great ideas. Every picture you see is an installation from one of our Rimtyme locations. Unfortunately, we can't upload every install. If you have a particular wheel brand you're interested in please call your local RimTyme location for availability and pricing.

If I see something I like in one of your virtual tours will it still be on your floor? We schedule virtual tours of our stores once every two years. The date of each virtual tour differs by location. The purpose of the virtual tour is to give you an idea of what to expect at each of our locations. Our inventory changes weekly, sometimes daily. Therefore, what you see on the virtual tour might not still be on our floor, but could be ordered for you as long as it hasn’t been discontinued by the vendor.

Do you charge to transfer my TPMS sensors? We charge $80 to transfer and reprogram your TPMS sensors into you next set of wheels.

Do you carry Off-Road wheels and tires? RimTyme Custom Wheels now carries a large selection of off-road wheels and tires for your truck or jeep. Come in for our in store selection or custom order for a specific look. Choose from Hardcore, Ballistic, Remington, Fuel, Hunter, Sik, MKW, American Force and more.

Do you carry colored wheels? Often we do have colored wheels on our floor. However, we would need to place a custom order for an exact color match.

Do you have discounted sets on your floor? If you are looking for a good deal on pre-leased wheels, check out our Deep Discounts and Manager’s Specials. Every month we add inventory to the list. Basically, you are letting someone else pay the rent on your wheels. You get to come in and finish off the agreement for a reduced term at greatly reduced prices. Some discounted sets are BRAND NEW! They’ve just been sitting on the floor for too long. Now they must go!
18” Deep Discounts = $25/wk
18” Manager’s Specials = $35/wk
20” Deep Discounts = $35/wk
20” Manager’s Specials = $45/wk
22” Deep Discounts = $45/wk
22” Manager’s Specials = $55/wk
24” Deep Discounts = $55/wk
24” Manager’s Specials = $60/wk
Prices are based on store availability. Remember, these prices include BRAND NEW TIRES when you lease-to-own! Please call your local store to see what we have approved for discount and have in-stock that fits your vehicle today!


Do you have used tires? If so, how much are they? The answer is yes. We do have used tires as well as new tires, but maybe you don’t need used tires. Maybe you can afford BRAND NEW tires and you don’t even realize it. You can lease-to-own a set of BRAND NEW tires starting at $20 per week depending on the size. If you have a problem with your lease-to-own tires, we will repair them for free or pass the manufacturer’s warranty on to you for replacement.

How long will you hold my factory tires and rims before you dispose of them? We’ll hold your factory tires and rims for no more than three days. After three days your factories will be disposed of in order to make room in our bays. You MUST pick them up within three days!

If I lease-to-own rims and tires from RimTyme why should I keep my factories? Ownership of RimTyme’s product belongs 100% to RimTyme until you make your final payment. For this reason it’s wise to keep your factories. If you decide to return our product you’ll need your factories put back on your vehicle. If you have your factories readily available, and bring them back to our store location, we will put them back on your vehicle free of charge. If TPMS sensors are involved there would be an $80 charge to swap and reprogram the sensors back to your factories.

Why should I sign up to pay my account online?
1. It’s fast and easy to register
2. Ability to track your payment progress online
3. See your agreement details
4. Set up recurring payments if desired
5. Receive friendly email reminders
6. Pay online from the comfort of your own home
7. Call in your phone payments 24 hours a day
8. Text your payment


Are you hiring? We are constantly looking for qualified individuals to join our team. If you are automotive minded with management experience in the automotive field, to include custom wheels and tires, WE ARE LOOKING FOR YOU! If you speak TIRE we want to speak with YOU! Please visit our CAREER page. Your information will go directly to the owner of the company. Please give details of your automotive experience. We look forward to hearing from you.


How can I contact the owner of the company directly? If you have an issue and need to reach the owner of the company please fill out the form here. These forms go directly to his email. He is usually able to respond within two hours.